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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tallie Orengia

Tallie Orengia

July 2, 2026

5  out of  5
rating by Tallie Orengia
"Breanna Vrabrel was AMAZING. She walked me through each and every step, never judged and answered all my questions."
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Marian Wade

July 2, 2026

5  out of  5
rating by Marian Wade
"Was really helpful and amazing. Explained everything very well! Thank you!!"
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Jennifer Flo

July 1, 2026

5  out of  5
rating by Jennifer Flo
"Gib was very helpful"
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Jack Lewis

June 25, 2026

5  out of  5
rating by Jack Lewis
"Worked with Nate on quotes for auto,homeowners and personal umbrella policies which was extremely quick and easy. Compared my present.policies to State Farm and was able to get a much better deal. Everything was done over the phone- very efficient and convenient!! Great job !!"
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Bristen Evans

June 17, 2026

5  out of  5
rating by Bristen Evans
"Shoutout Gib, got me a great rate with ease. Only took an email and quick phone call."
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Melissa Baritell

June 3, 2026

5  out of  5
rating by Melissa Baritell
"Super friendly and helped me get such a better deal with a better policy than I had before through another company! If anyone is thinking about changing their insurance, make sure you contact Gib! He is an amazing help and will guide you through the policies and make the process of changing super easy! Thank you so much to Gib!"
We responded:
"Thank you for the fantastic review, Melissa! We are always here to help with your insurance needs here in Warren . "
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Jasmond McCoy

May 27, 2026

5  out of  5
rating by Jasmond McCoy
"Gib was great and fast very professional"
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Megan Keyes

May 26, 2026

1  out of  5
rating by Megan Keyes
"They email bill reminders but do not respond to your follow up emails afterwards. Poor customer service."
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Zack Leiby

May 20, 2026

5  out of  5
rating by Zack Leiby
"Gibb was awesome fastest quote I ever got really nice guy and a great rate"
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Nicole Denicholas

May 11, 2026

5  out of  5
rating by Nicole Denicholas
"Gib was absolutely amazing to work with! He gave me the best rate I could ask for and saved me quite a bit of money from my last insurance agent. He was understanding and very knowledgeable in everything and took the time to answer all of my questions! I would highly recommend him to anyone looking for insurance!"
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Megan Altier

April 24, 2026

5  out of  5
rating by Megan Altier
"We had the best experience with Gib! He answered all of our questions and provided so much knowledge. We learned a lot more about our policy, what to expect, and great options we’d have. Would not have had a better experience with anyone else other than Gib!"
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sonya corrick

April 24, 2026

5  out of  5
rating by sonya corrick
"Breanna & everyone there at State Farm are absolutely the best! Anytime I need anything they are very quick to respond & help me out. Wouldn’t go anywhere else!!"
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Patrick Nelson

April 16, 2026

5  out of  5
rating by Patrick Nelson
"Gib is awesome. Super easy to work with, very knowledgeable. No upsell"
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skyler yanca

April 14, 2026

5  out of  5
rating by skyler yanca
"Gib was extra helpful answered all my questions thoroughly and thoughtfully! made sure every little detail was correct."
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Terry Stewart

April 9, 2026

5  out of  5
rating by Terry Stewart
"Easy to work very knowledgeable"
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Carrie Hyde

March 19, 2026

5  out of  5
rating by Carrie Hyde
"Gibb has been very patient and helpful any time we've talked on the phone and when I've come into the office. He's very personable and understanding."
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Monica Lowery

March 19, 2026

5  out of  5
rating by Monica Lowery
"my aunt recommended me to get auto insurance through Gib, and 10/10!! friendly & straight to the point. Got auto + renters insurance at an amazing price!!"
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Chris Thomas

March 17, 2026

5  out of  5
rating by Chris Thomas
"Breanna was great! Made switching very easy. Glad we made the move! Would recommend the Knepper office to anyone looking for insurance!"
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Angie Hanshaw

March 16, 2026

5  out of  5
rating by Angie Hanshaw
"Gibbs did great"
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Joshua Baker

February 2, 2026

5  out of  5
rating by Joshua Baker
"Friendly, knowledgeable, and professional. He made the process of switching insurance seamless. Thanks for the great service!""
We responded:
"Thank you Josh. We love having you as a new policyholder. "
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Tiffany Cowger

January 12, 2026

5  out of  5
rating by Tiffany Cowger
"Gib was absolutely brilliant."
We responded:
"Thank you, Tiffany! I'm happy to hear that Gib provided such outstanding service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Stacie White

January 9, 2026

5  out of  5
rating by Stacie White
"Hello GIB , :)
I wanted to take a moment to thank you for your excellent customer service and support in helping me get my auto insurance figured out at a better rate. I really appreciate how knowledgeable, patient, and helpful you were throughout the process.

You made everything easy to understand and took the time to make sure I was getting the best option for my situation, which truly means a lot. It was a great experience working with you.

Thank you again for all your help—I’ll definitely recommend you to others.

Best regards,
Stacie White"
We responded:
"Thank you, Stacie, for your thoughtful feedback! I'm happy to hear that you had a positive experience with our service and that we could assist you in finding the best auto insurance rate. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Charlene Currey

January 7, 2026

5  out of  5
rating by Charlene Currey
"Gib was very friendly. Thanks for getting us set up on insurance and renters insurance."
We responded:
"Thank you, Charlene! I'm happy to hear that Gib provided friendly service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Tabatha George

January 7, 2026

5  out of  5
rating by Tabatha George
"Very nice and helped me with everything i needed. Thanks Derek"
We responded:
"Thank you, Tabatha! I'm happy to hear that Derek was able to assist you with everything you needed. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jerome. Keith Williams Sr

December 5, 2025

5  out of  5
rating by Jerome. Keith Williams Sr
"Very knowledgeable!!!"
We responded:
"Thank you, Jerome, for your feedback! I'm glad to know you found our team knowledgeable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"