State Farm® Insurance Agent Derek Knepper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Epler
February 11, 2025
5
out of
5
rating by Richard Epler
"Looking for a better car insurance? These folks are great in every way!"
We responded:
"Thank you, Richard! I'm glad you found our insurance services to be exceptional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Daniel Palmer
January 30, 2025
5
out of
5
rating by Daniel Palmer
"Received a quote for a life insurance policy from Gibb Franks. The process was quick and easy and he was very friendly. Also appreciated the follow up to see if I had any further questions or concerns. Would recommend!"
We responded:
"Thank you, Daniel, for sharing your experience! I'm happy to hear that Gibb made the process quick and easy for you. It's great to know that the follow-up was appreciated. If you have any more questions or need assistance in the future, feel free to reach out. Your recommendation means a lot to us!"
Josh
January 23, 2025
4
out of
5
rating by Josh
"Working with Isabella is great, we get information and assistance timely. My issue is the big bump in rate increases in short time period for State Farm, and if you talk about using your insurance for a claim on supplemental mechanical coverage it is mentioned supplier may cancel, not sure what sense is in having if that is case?"
We responded:
"Thank you, Josh, for sharing your experience with us. I'm glad to hear that Isabella has been providing timely information and assistance. I understand your concerns about the rate increases and the implications of using supplemental mechanical coverage. We are committed to addressing these issues and finding solutions that work for you. Please feel free to reach out to our office if you have any further questions or need assistance."
Roshan Patel
January 17, 2025
5
out of
5
rating by Roshan Patel
"Gib is very good, knowledgeable person. He is so kind to give me all the information regarding my insurance requirements with detailed explanation. I recommend him greatly. Great person to talk and get insurance from. Thank you Gib."
We responded:
"Thank you, Roshan, for your wonderful review! I'm happy to know that Gib provided you with all the necessary information and a detailed explanation regarding your insurance needs. It's great to hear that you found him kind and knowledgeable. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"
Mechelle Hillier
January 14, 2025
5
out of
5
rating by Mechelle Hillier
"I recently switched companies after 25 years all thanks to Breanna Vrabel! She is knowledgeable, and amazing customer service! Thank you for everything Breanna!"
We responded:
"Thank you, Mechelle, for sharing your experience! We're happy to have you with us. Breanna's knowledge and dedication to providing amazing customer service truly shine through. If you need any assistance, feel free to reach out to our office. We're here to help!"
Pat Burns
December 13, 2024
5
out of
5
rating by Pat Burns
"Excellent.. Breanna is very helpful. Switched from another State Farm agency.Knepper is so much better. Especially Breanna….Hope I spelled her name right🙂"
We responded:
"Thank you so much, Pat! I'm really happy to hear that you're satisfied with our service and that Breanna has been so helpful. We're grateful you chose to switch to our agency, and it's wonderful to know we're meeting your expectations. If you ever need anything or have questions, feel free to reach out. We're here to help!"
Steve Fleeger
December 10, 2024
5
out of
5
rating by Steve Fleeger
"Gib worked after hours to help us out because we work until 5 everyday. Gib was very helpful and not pushy. We ended up getting auto and renters."
We responded:
"Steve, thank you for sharing your experience! I'm happy Gib could assist you after hours and provide the support you needed. It's great to know you found our service helpful and accommodating. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Rich C
November 20, 2024
5
out of
5
rating by Rich C
"I just switched insurances to State Farm. Derek Knepper and his staff were great from start to finish. They were never pushy and gave me plenty of options throughout the process. They answered every question i asked and gave me time to make my decision. Really a great experience. I would highly recommend!"
We responded:
"Rich, thank you for your wonderful review! I'm glad our team could provide you with a smooth and pressure-free experience. It's great to know that you felt comfortable with the options and explanations we provided. We appreciate your recommendation and are here for any future needs or questions you might have. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Jeannine Cerimele
November 19, 2024
5
out of
5
rating by Jeannine Cerimele
"Would highly recommend this agency and Breanna Vrable. My previous insurance sky rocketed so I was shopping around. Exhausted and ready to surrender to inflation. Was asking around at work and Derek Knepper's State Farm Agency was mentioned. I called and spoke to Breanna and she was so kind and helpful. She quickly ran my numbers and found me an amazing deal for home and auto. I am paying less than half of what my previous agent and many others could offer. The new rate even has better coverage with a lower deductible. Breanna was patient and explained all the policies to me. Comparing the new coverage to the old. I am so relieved!!! Thank you Breanna Vrabel!!!"
We responded:
"Jeannine, thank you for sharing your experience! I'm glad Breanna could assist you in finding a better deal for your home and auto insurance. It's wonderful to know that you're now paying less with improved coverage and a lower deductible. Breanna's dedication to explaining the policies and comparing them to your previous coverage truly reflects our commitment to helping our customers. We're here for any future needs or questions you might have. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Grace Craig
November 18, 2024
5
out of
5
rating by Grace Craig
"Gib Franks was knowledgeable, kind and patient while working on our insurance quotes. He saved us a great deal of money each month and we couldn't be happier."
We responded:
"Grace, thank you so much for your wonderful review! I'm glad to hear that Gib was able to assist you with such knowledge, kindness, and patience. It's fantastic that he could help you save a significant amount each month. We truly appreciate your feedback and are happy that you're satisfied with our service. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Andy Pastva
November 15, 2024
5
out of
5
rating by Andy Pastva
"Derek always makes sure I am covered properly. I’ve had two claims and Derek made sure I had the proper coverage and both claims were paid."
We responded:
"That's what we're here for Andy! We're so glad we could assist you."
Chris McCreight
November 7, 2024
5
out of
5
rating by Chris McCreight
"So very timely, thorough, and kind."
We responded:
"Chris, thank you for your wonderful review! I'm glad you found our service timely, thorough, and kind. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
John Scholar
November 4, 2024
5
out of
5
rating by John Scholar
"I just leased my NEW 2025 Chevy Trax….and, of course, I immediately called Knepper State Farm to update my insurance. I wouldn’t think of letting any other company insure my vehicle. I trust State Farm—and Alison in the Howland office is friendly, professional, and very knowledgeable every time I call! —Rhonda Filipan, Stow, OH"
We responded:
"John, thank you for sharing your experience! I'm glad you chose us to insure your new 2025 Chevy Trax. It's wonderful to know that you trust our services, and I'm especially happy to hear that Alison has been consistently friendly, professional, and knowledgeable. We appreciate your loyalty and are here for any future needs or questions you may have. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
olivia reed
November 4, 2024
5
out of
5
rating by olivia reed
"I called and got a quote from Isabella. Great rate and great office!"
We responded:
"Olivia, thank you for your wonderful review! I'm happy you received a great rate and had a positive experience with Isabella. Our team is committed to providing excellent service, and it's great to know we met your expectations. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
MiMi O
October 7, 2024
5
out of
5
rating by MiMi O
"Gib was knowledgeable and friendly. He was able to get me a great price on renters and car coverage. He made the process quick and easy. Highly recommend!"
We responded:
"MiMi, thank you for your wonderful review! I'm glad Gib could assist you with your renters and car coverage needs. It's great to know he made the process quick and easy for you. We appreciate your recommendation and look forward to helping you with any future needs! - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Hannah Jefferson
October 2, 2024
5
out of
5
rating by Hannah Jefferson
"I just got my license at the age of 31 and was totally new to the insurance shopping game. Gib answered all my questions and hooked me up with a great rate! He was very polite and helpful. 😁 Very happy!"
We responded:
"Hannah, thank you for sharing your experience! I'm glad Gib could assist you with all your questions and find you a great rate. It's wonderful to know you felt supported and happy with our service. If you need any further assistance, don't hesitate to reach out. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Nicholas Kosanovich
September 23, 2024
5
out of
5
rating by Nicholas Kosanovich
"Since coming over to this agency, I have had great experiences with Allison! She has been extremely helpful in all matters that have come up with combining our coverage and setting up auto-debit. KUDOS Allison!"
We responded:
"Nicholas, thank you for sharing your positive experience with our agency! I'm happy to hear that Allison has been extremely helpful with combining your coverage and setting up auto-debit. We appreciate your kind words and are grateful to have Allison as part of our team. If you need any further assistance, feel free to reach out. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
cris fager
September 9, 2024
5
out of
5
rating by cris fager
"Perfect!"
We responded:
"Thank you, Cris! I'm glad you had a perfect experience with our office. If you need any further assistance, we're here to help. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Ryan Divens
September 4, 2024
5
out of
5
rating by Ryan Divens
"Amazing customer service!! Sol was able to provide me with more coverage at a competitive rate. Wish I had called sooner! Everyone in the office was incredibly nice and helpful. A+"
We responded:
"Ryan, thank you for your wonderful review! I'm glad Sol was able to help you find more coverage at a competitive rate. It's great to know that you found our team to be nice and helpful. If you need any further assistance, feel free to reach out. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Brandon Maughan
August 23, 2024
5
out of
5
rating by Brandon Maughan
"Gib was extremely knowledgeable and helpful. He listened to the coverage that I needed and recommended a plan with better coverage while saving me a lot compared to my old insurance company. Would absolutely recommend to anyone"
We responded:
"Brandon, thank you for your positive review! I'm glad Gib could assist you with finding better coverage and saving you money. We appreciate your recommendation and are here for any future needs. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Tina Goodman
August 19, 2024
1
out of
5
rating by Tina Goodman
"I took my daughter off my policy ( her and the car) a year ago because she moved and got her own insurance. I received a new policy with her still listed and called. They have been charging me and told me unless they had something in writing or a email they can’t reimburse me!!!!"
We responded:
"Tina, thank you for bringing this to our attention. I'm sorry for any inconvenience this has caused. We understand the importance of accurate billing and policy updates. Please reach out to our office so we can address this matter further and ensure it is resolved. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Angela T
August 9, 2024
5
out of
5
rating by Angela T
"I have had such a wonderful experience with State Farm. Of course when I heard my agent Stan Cranston was retiring and my branch was moving I was nervous after being with them for so long. But Derek knepper’s office has exceeded expectations, especially Breanna Vrabel. She is very knowledgeable about life insurance and spent a lot of time helping me find the right policy for myself and my husband. I highly recommend this office and Breanna! She is so kind and if she says she is going to follow up with you on something she never goes back on this! She makes a point to keep you informed, and I love that!"
We responded:
"Hey Angela, thanks a lot for your kind words! I'm really glad to hear that our office has exceeded your expectations, especially with Breanna's help. It's great that she could assist you and your husband with finding the right life insurance policy. We appreciate your recommendation and are always here to help with any future needs! - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Janine Furrie
August 2, 2024
5
out of
5
rating by Janine Furrie
"I have been with Derek Knepper State Farm for many years. Breanna, office manager, has been a wonderful help whenever I have needed her assistance. She is always available to answer questions and respond quickly. Great company!"
We responded:
"Hi Janine! Thanks a lot for your kind words and for being with us for many years! I'm so happy to hear that Breanna has been such a wonderful help to you. We truly appreciate your trust in our office. If you ever need anything, we're always here for you! - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Linda Kulon
July 24, 2024
5
out of
5
rating by Linda Kulon
"Was very helpful with everything I needed and about other options I needed to know.Thank you."
We responded:
"Hey Linda! I'm so happy you found everything you needed and appreciated the information on other options! Thank you for your kind words! If you ever have more questions or need further assistance, we're here for you. - Derek Knepper - State Farm Insurance Agent, Warren, OH"
Ryan Stocke
July 17, 2024
5
out of
5
rating by Ryan Stocke
"Derek is very knowledgeable, keeping you in the loop on the best options for your needs and is always available when I need to speak with him. 100% satisfied and would recommend Derek to anybody."
We responded:
"Hi Ryan, thank you so much for your fantastic review! I'm glad to know you're 100% satisfied with the service and that we could keep you informed about the best options for your needs. It's great to hear that you find me always available when you need to speak. Your recommendation means a lot! If you ever need anything in the future, don't hesitate to reach out! - Derek Knepper - State Farm Insurance Agent, Warren, OH"